SHIPPING & RETURNS
Shipping
We offer free standard shipping worldwide on all online orders with the exception of fine-art and furniture.
We do our best to process and ship your Respoke purchase quickly, usually 1-2 business days; during the holidays, this can be slightly extended. You will receive a confirmation email with tracking info as soon as your order ships.
Please note that all international orders are potentially subject to any local customs and/or duties taxes imposed by the receiving country and are the responsibility of the purchaser.
Fine-art and furniture purchases are subject to additional payment made directly to a third party shipper.
Delivery within the USA is typically 3 to 5 business days from the time of shipping.
International delivery is typically 5 to 10 business days from the time of shipping.
Domestic Online Returns
We want you to love your Respoke purchase. If you aren’t entirely happy with your order, just contact us at [email protected] within 10 days of delivery, and reference your name and order number.
All returns must be unworn, and free of any damage. Purchases must have been made at respoke.com.
Complimentary return shipping is provided for exchanges or returns with the exception of fine-art and furniture.
We are unable to accept returns/exchanges of Respoke purchases made at a non-Respoke brand retailer.
If you purchased (thank you!) at Respoke Newport or from a non-Respoke brand retailer, please contact them directly to arrange a return.
International Online Returns
Unfortunately, at this time we are unable to accept international returns/exchanges. For now all international orders are a final sale.
Respoke Charleston, Provincetown, Nantucket, Martha's Vineyard
For all in-store purchases, we offer exchanges within 10 days of purchase via these locations only. No returns or refunds.
Respoke Newport
For all in-store purchases, we offer exchanges within 10 days of purchase via Respoke Newport only. No returns or refunds.
Events Returns
All events purchases are final sale.
Behind the Craft
The Making of Respoke
Every pair of Respoke shoes begins with an authentic designer scarf and is carefully transformed by hand into something entirely new. Follow the journey from silk to sole and discover the craftsmanship behind each one-of-a-kind creation.